KM Steele (2023) After Universal Design Book Chapter – “Shaping Inclusive and Equitable Makerspaces”

Book Chapter in After Universal Design: The Disability Design Revolution, Edited by Elizabeth Guffey

Makerspaces are often used to help build new assistive technology and increase accessibility; however, many of these spaces and tools remain inaccessible. We need to make sure disabled people can access these spaces and create the products and designs that they actually want.
– DO-IT Scholar

Dr. Steele was asked to contribute a case study focused on her work with AccessEngineering into Shaping Inclusive and Equitable Makerspaces.

Description: How might we develop products made with and by disabled users rather than for them? Could we change living and working spaces to make them accessible rather than designing products that “fix” disabilities? How can we grow our capabilities to make designs more “bespoke” to each individual? After Universal Design brings together scholars, practitioners, and disabled users and makers to consider these questions and to argue for the necessity of a new user-centered design.

As many YouTube videos demonstrate, disabled designers are not only fulfilling the grand promises of DIY design but are also questioning what constitutes meaningful design itself. By forcing a rethink of the top-down professionalized practice of Universal Design, which has dominated thinking and practice around design for disability for decades, this book models what inclusive design and social justice can look like as activism, academic research, and everyday life practices today.

With chapters, case studies, and interviews exploring questions of design and personal agency, hardware and spaces, the experiences of prosthetics’ users, conventional hearing aid devices designed to suit personal style, and ways of facilitating pain self-reporting, these essays expand our understanding of what counts as design by offering alternative narratives about creativity and making. Using critical perspectives on disability, race, and gender, this book allow us to understand how design often works in the real world and challenges us to rethink ideas of “inclusion” in design.

M Yamagami, K Mack, JC Mankoff, KM Steele (2022) “’I’m Just Overwhelmed’: Investigating Physical Therapy Accessibility and Technology Interventions for People with Disabilities and/or Chronic Conditions”

Journal Article in ACM Transactions on Accessible Computing

Many individuals with disabilities and/or chronic conditions (da/cc) experience symptoms that may require intermittent or on-going medical care. However, healthcare is an often-overlooked domain for accessibility work, where access needs associated with temporary and long-term disability must be addressed to increase the utility of physical and digital interactions with healthcare workers and spaces.

Table 2. Summary of Participant-suggested Features to Include when Developing Technology to Support At-home PT and Access Barriers that Are Addressed with the FeaturesAim: Our work focuses on a specific domain of healthcare often used by individuals with da/cc: physical therapy (PT).

Methods: Through a 12-person interview study, we examined how people’s access to PT for their da/cc is hampered by social (e.g., physically visiting a PT clinic) and physiological (e.g., chronic pain) barriers, and how technology could improve PT access.

Results: In-person PT is often inaccessible to our participants due to lack of transportation and insufficient insurance coverage. As such, many of our participants relied on at-home PT to manage their da/cc symptoms and work towards PT goals. Participants felt that PT barriers, such as having particularly bad symptoms or feeling short on time, could be addressed with well-designed technology that flexibly adapts to the person’s dynamically changing needs while supporting their PT goals.

Interpretation: We introduce core design principles (adaptability, movement tracking, community building) and tensions (insurance) to consider when developing technology to support PT access. Rethinking da/cc access to PT from a lens that includes social and physiological barriers presents opportunities to integrate accessibility and adaptability into PT technology.

NSF Convergence Accelerator | Living Better through Rehabilitation & Assistive Technology

A second NSF Convergence Accelerator focused on increasing access and inclusion. The LIBERATE workshop is focused on Living Better through Rehabilitation & Assistive Technology.

title slide of Dr. Steele's presentation on a purple background with text Liberate 2021 NSF convergence accelerator

As an NSF Convergence Accelerator, participants will seek to identify pathways that could be  pursued by multidisciplinary teams to get solutions at least to a prototype stage in 3-5 years. The long-term goal from this workshop is to kickstart the next wave of technologies that will empower people with disabilities.

Dr. Steele will be participating and presenting some kernels of ideas for inclusion, especially highlighting recent work from CREATE.

Slides

Download PDF of slides.

Email Dr. Steele (kmsteele – at – uw – dot – edu) with questions, comments, or suggestions.

NSF Convergence Accelerator | Inclusion in the Workplace

The NSF Convergence Accelerator on Accelerating Disability Inclusion in Workplaces through Technology starts on May 20th.


Title slide of Dr. Steele's talk "Ideas for Inclusion" on a purple background.

 

The goals for this workshop are to identify pathways for technology to solve or mitigate accessibility and inclusion challenges in current and emerging workplaces. As an NSF Convergence Accelerator, participants will seek to identify pathways that could be  pursued by multidisciplinary teams to get solutions at least to a prototype stage in 3-5 years. The long-term goals from this workshop are to set in motion paradigm shifts that brings the percentage of individuals with disabilities participating in the workforce closer to the general population.

Dr. Steele will be presenting some ideas on inclusion in the workplace – from work environments to transportation to workforce development.

Slides

Download PDF of slides.

Email Dr. Steele (kmsteele – at – uw – dot – edu) with questions, comments, or suggestions.

IdeaGen: Inclusive Design

Dr. Kat Steele and lab alumni, Dr. Heather Feldner, were on the The Accessible Technologies & Inclusive Design Panel at the IdeaGen Global Innovation Summit hosted by Micrsofot on June 7, 2019. Scott Saponas served as the moderator, asking tough questions about how to encourage and expand inclusive design. A large portion of the summit celebrated the increasing inclusion of women in tech and entrepreneurial fields, while also highlighting the remaining barriers and challenges. We hope our panel also sparked reflection on ability as an important dimension of diversity that has important implications for the design and engineering of inclusive products, environments, and experiences.

Kat Steele with microphone seated next to Jacob Wobbrock and Oscar Murillo on the panel.

The panel also included Dr. Jacob Wobbrock from UW and Oscar Murillo from Microsoft. This was another reminder of the powerhouse of accessibility researchers at UW and in the Seattle-area. An artist was capturing the summit through illustration – the whole day (it looked amazing and exhausting):

A white poster board covered with sketches of the speakers, quotes, and notes from IdeaGen. The bottom left corner includes sketches of the panel.

One of the challenging questions Scott asked was our favorite examples of successful inclusive design. I still find it disappointing that this is a challenging question. We have our classic examples – curb cuts, closed captioning, power toothbrushes, Oxo products – that have made life easier for many, but were originally conceptualized through the inclusion of individuals with diverse abilities.

There should be many more examples of success. This should be an easy question where we can quickly call to mind all of the outstanding examples in the world that celebrate the inclusion of individuals with diverse abilities in the design process and make our daily life more inclusive.

What are your favorite examples of inclusive design?

What technologies make you excited for a more inclusive world?

You can learn more, find resources, and join the community through AccessEngineering.

Kat Steele speaking on panel with microphone and a pink shirt. Quote reads: "Disability should be celebrated as a part of diversity and a multifaceted community."

The fancy graphic from IdeaGen for serving on the panel.